General Information
Where are you located?
See our locations and open hours here.
Our retail shop is at 76 James Street, New Farm.
Our commercial bakery and retail outlet is at 31 Collingwood Street, Albion.
You'll find us at the Rocklea Saturday Fresh Food Markets every Saturday and the Nundah Farmers Markets every Sunday.
Plus, we supply for a variety of cafés and restaurants around Brisbane.
What are your opening hours?
Do you open on public holidays?
Yes, we open on public holidays if they fall within our usual trading days (Tuesday – Sunday).
However, we close on Christmas Day and Boxing Day.
Please check our social media and Google My Business for any updates to our trading hours.
Ordering & Payments
You can also read our Shipping Policy and Refund Policy.
Can I pre-order and skip the queue?
Order ahead through our Pre-Order section—whether you need a few items or a full catering spread.
What payment methods do you accept?
In-store we can accept cash and card payments.
Gift vouchers are also available via Gift-it.
Products & Ingredients
What is sourdough?
Sourdough is a naturally fermented bread made using traditional techniques.
It requires only three ingredients: flour, water, and salt.
Why does it take three days to prepare sourdough?
The natural fermentation process involves feeding and nurturing the starter, hand-shaping the dough, and allowing it to rise naturally. This slow process takes up to 72 hours before baking.
Why is sourdough easier to digest than commercial bread?
Sourdough fermentation breaks down phytic acid, which can interfere with digestion. This process makes nutrients more available and allows wheat and grains to be digested more easily.
Do you have vegan options?
Our sourdough breads are vegan-friendly as they contain only flour, water, and salt.
However, our pastry items are not suitable for vegans.
Do you have gluten-free options?
Our sourdough and croissant products are made with wheat, rye, or spelt flour. Due to the risk of cross-contamination, we do not specialise in gluten-free products.
Freshness & Sustainability
How fresh are your products?
All our products are baked fresh daily and are best enjoyed on the same day. We do not hold products for sale the next day and adhere to strict food standards.
Do you donate unsold products?
Yes! Any suitable unsold items are donated to local homeless shelters and charities we have long-standing relationships with.
Wholesale & Business Enquiries
Do you take on wholesale customers?
We have limited wholesale supply capabilities as we focus on maintaining high-quality production.
I would like to discuss a partnership or collaboration. Who should I contact?
Please email us at info@sproutartisanbakery.com.au.
Careers & Opportunities
How can I get a job with Sprout?
Visit the Careers section of our website for current job opportunities.
Still have questions?
Email: retail@sproutartisanbakery.com.au
