Terms of service

OVERVIEW

By using our website or placing an order, you're agreeing to the terms outlined below — including our refund, shipping, and privacy policies.

This website is operated by Sprout Artisan Bakery. Throughout the site, the terms "we", "us" and "our" refer to Sprout Artisan Bakery. We offer this website, including all information, tools, and services available from this site to you, the user, on the condition that you accept the terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including any additional terms and policies referenced here or available by hyperlink. These Terms apply to all users of the site.

Please read these Terms carefully before using our website. If you don’t agree, you shouldn’t access the site or use any of our services.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform to sell our products and services.

1. ONLINE STORE TERMS

You confirm that you are at least the age of majority in your state or territory, or that you have given permission for any minor dependents to use this site.

You agree not to use our products or site for any illegal or unauthorised purpose, and not to harm or interfere with the website’s operation.

A breach of these terms may result in the immediate termination of your access to our services.

2. GENERAL CONDITIONS

We reserve the right to refuse service to anyone, at any time, for any reason.

You understand that, except for credit card details, information you submit may be transferred unencrypted over networks.

You agree not to copy, resell, or exploit any part of our service without written permission.

3. ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION

We aim to keep the information on our site accurate, but we’re not liable if it’s incomplete or outdated. Any reliance on this content is at your own risk.

4. MODIFICATIONS TO SERVICE & PRICES

Product prices and availability may change without notice. We may update or discontinue products or features at any time.

5. PRODUCTS OR SERVICES

Some items are available exclusively online and may be limited in quantity. All returns and exchanges are subject to our Refund Policy.

We make every effort to display our products accurately, but we can’t guarantee colours will appear the same on all screens.

We reserve the right to limit quantities or discontinue products at our discretion.

6. BILLING & ACCOUNT INFORMATION

We may cancel or limit orders if we detect unusual or suspicious activity.

You agree to provide current, complete, and accurate information. See our Refund Policy for further details.

7. SHIPPING

For all delivery details, including processing times, shipping rates, and pickup options, please refer to our Shipping Policy.

8. OPTIONAL FEATURES

At times we may provide access to optional tools or features via third parties. These are offered "as is" without warranties, and you use them at your own risk.

9. THIRD-PARTY LINKS

Our website may include links to third-party websites. We are not responsible for their content, services, or practices. Please review their policies before proceeding with any transaction.

10. COMMENTS & FEEDBACK

If you send us comments or suggestions (with or without our request), you agree we may use them without restriction or compensation.

You must ensure your comments are lawful, respectful, and do not infringe on any rights. We reserve the right to remove any content we find inappropriate.

11. PERSONAL INFORMATION

Your submission of personal data is governed by our Privacy Policy.

12. ERRORS & OMISSIONS

We do our best to keep things accurate, but sometimes errors may appear. We reserve the right to correct them or cancel orders if needed.

13. PROHIBITED USES

You must not use our site for unlawful, abusive, or harmful purposes, including violating intellectual property or distributing malware. Breaches may result in termination.

14. WARRANTIES & LIABILITY

We do our best to provide a great experience, but we can't promise everything will be perfect. To the extent permitted by law, we’re not responsible for any losses or damages from using our website or products.

15. INDEMNITY

You agree to indemnify Sprout Artisan Bakery from any claims or damages arising from your breach of these Terms or misuse of our site.

16. SEVERABILITY

If part of these Terms is deemed unenforceable, the remainder will remain in effect.

17. TERMINATION

You may stop using our site at any time. We may also end or suspend your access if you breach these Terms.

18. ENTIRE AGREEMENT

These Terms, together with our policies, form the full agreement between you and us. Any previous communications are superseded.

19. GOVERNING LAW

These Terms are governed by the laws of Queensland, Australia.

20. CHANGES TO TERMS

You can always view the latest Terms on this page. Continued use of our site after changes means you accept those updates.

21. CONTACT INFORMATION

For any questions about these Terms:

Sprout Artisan Bakery
retail@sproutartisanbakery.com.au
T1 / 31 Collingwood Street, Albion, QLD 4010